Angel Computer Services Privacy Policy
About This Policy and Introduction
Effective as of 6/10/2008.
This is a privacy policy for Angel
Computer Services. Our homepage on the Web is located at http://www.angelcomputerservice.com.
The full text of our privacy policy is available on the Web at
http://www.angelcomputerservice.com/privacy.html Users may go to
http://www.angelcomputerservice.com/privacy.html for more information and
updates.
We invite you to contact us if you
have questions about this policy. You may contact us by mail at the following
address:
Angel Computer Services c/o
Christopher Byers
314 Washington Street
Hopwood, PA 15445
You may contact us by e-mail at
christopher_byers@live.com. You may call us at (724) 557-1661.
The following Privacy Policy
describes the information and privacy practices for Angel Computer Services,
Angelcomputerservice.com (the “Angel Computer Services’ Web site”) and all
other locations, occasions or events where your personal information is
collected by, or on behalf of, Angel Computer Services. When you provide us
your personal information, you consent to the information practices described
in this policy.
This Privacy Policy may not apply to
Web sites that are accessible through the Angelcomputerservice.com site. Our
Web site contains links to other sites operated by third parties, including but
not limited to third-party sites that display the Angel Computer Services
trademark. We encourage you to read the privacy policies of those other sites
to learn how they collect, use, share, and secure your information.
OUR PRIVACY COMMITMENT TO OUR CUSTOMERS
We value the relationship we have
with our customers and are committed to responsible information-handling practices.
We take great care in safeguarding your personal information and in complying
with all applicable federal and state privacy laws and our own internal
standards and best practices.
Angel Computer Services follows
these privacy principles both online and offline in the collection, use,
security and sharing of customer information:
INFORMATION COLLECTED BY Angel Computer Services
As part of your interaction with
Angel Computer Services, we may collect personal information such as:
We may also collect demographic
information, including age, personal interests and product preferences.
While shopping or taking advantage
of services available from us, we may ask that you provide personal
information. For example, we may request and/or collect personal information
when you:
USES OF YOUR PERSONAL INFORMATION
We use the personal information you
provide for purposes including, but not limited to:
PERSONAL INFORMATION PROVIDED TO Angel Computer
Services FROM THIRD PARTIES
Information From/About Friends or
Family
If you provide us information about others, or if others give us your
information, we may store that data and will only use that information for the
specific reason it was provided. Examples include providing a courtesy call or
email to a friend inquiring if he/she needs service.
SHARING OF PERSONAL INFORMATION
Angel Computer Services does not sell,
rent, trade, or otherwise disclose your personal information or personal files
to third parties.
We may need to share your personal
information within the Angel Computer Services’ company employees. These
employees may not use your personal information beyond the permissions
contained within this Privacy Policy.
In addition, Angel Computer Services
may share customer information with certain third parties such as our agents,
service providers and other representatives acting on our behalf for limited purposes.
For example, we may share personal information with third parties to perform
services on our behalf such as:
The third parties with whom we
conduct business are authorized to use your information only to perform the
service for which they are hired. They are required to abide by the terms of
our Privacy Policy including taking reasonable measures to ensure your personal
information is secure.
We may also share aggregated data
with third parties for analysis and research purposes. This data does not
contain name, address or other personally identifiable information.
From time to time, we may be
required to share personal information in response to a valid court order,
subpoena, government investigation, or as otherwise required by law. We also
reserve the right to report to law enforcement agencies any activities that we,
in good faith, believe to be unlawful. We may share certain personal
information when we believe that such release is reasonably necessary to protect
the rights, property and safety of others and ourselves. We may also transfer
personal information in the event of a corporate sale, merger, acquisition,
dissolution or similar event.
CHOICES REGARDING YOUR PERSONAL INFORMATION
Angel Computer Services communicates
with our customers through multiple channels and vehicles to keep you
up-to-date on promotions, offers, customer experience content and new products
or services.
Once you provide your personal
information, we may contact you through direct mail, e-mail or phone. We may
continue to communicate with you through these channels unless you request to
stop receiving these communications by opting out. Before sending you mobile
marketing (e.g., text messages) we will require your express consent by
requesting that you opt-in.
If you no longer wish to receive
these communications, let us know by using whichever of the following methods
is appropriate under the circumstances:
·
Send
a letter with your request and current contact information to:
Angel Computer Services c/o Christopher Byers
Attn:
Customer Care/Privacy
314
Washington Street
Hopwood,
PA 15445
If you send an e-mail or letter
request, please be sure to include your full name, address, phone number and
e-mail address, as well as the specific changes you would like to make. This
will ensure we correctly identify you in our systems and accurately process
your request.
Until your requested change takes
effect, you may still receive marketing communications from us. If you send us
your request by regular mail, please allow extra time for us to receive and
process your notice.
Although you may have opted not to
receive marketing communications, you may still receive business-related
communications such as appointment confirmations, repair status communications,
or other organization-related communications.
UPDATING YOUR PERSONAL INFORMATION
Angel Computer Services wants your
personal information to be accurate and complete. We provide several different
methods for you to update your personal information.
To update your name, address, phone
number and/or e-mail information:
·
Send
a letter with your request and current contact information to:
Angel Computer Services c/o Christopher Byers
Attn:
Customer Care
314
Washington Street
Hopwood,
PA 15445
If you send an e-mail or letter
request, please be sure to include your current information and the requested
changes. We will respond to your request within 30 days.
SECURITY OF YOUR PERSONAL INFORMATION
When you are receiving services, we
use reasonable security measures to protect the confidentiality of personal
information under our control and appropriately limit access to it. Angel
Computer Services cannot ensure or warrant the security of any information you
transmit to us by e-mail, and you do so at your own risk.
Please note: While Angel Computer
Services is able to protect personal information that is provided during the
course of business, Angel Computer Services cannot take responsibility for data
loss on the products or systems serviced. You will need to ensure your data has
been removed or backed-up in order to safeguard this information.
COOKIES, CLICKSTREAM TECHNOLOGY, THIRD PARTY AD
PROVIDERS AND INTEREST-BASED ADVERTISING
Cookies
A cookie is a small data file that a Web site or an
e-mail may save to your browser, which may then be stored on your hard drive.
Our Web sites and e-mails use cookies to create a more personalized experience
for visitors to our site. Cookies simulate a continuous connection — they let
us "remember" information about your preferences and session, and
allow you to move within areas of our Web sites without reintroducing yourself.
Angel Computer Services uses a third
party to place cookies on your computer to collect non-personally identifiable
information. Although our cookies may contain a unique user ID, they do not
collect or store any personally identifiable information.
You may choose to set your Web
browser to not accept cookies. However, doing so may disable some content on
Angel Computer Services’ Web site.
Third Party Ad Providers and
Interest-Based Advertising
We use third-party advertising companies to serve ads
when you visit our Web site or other sites across the Internet. These companies
may use anonymous information (not including your name, address, e-mail
address, or telephone number) about your visits to this and other Web sites. We
may also share anonymous information with these companies in aggregate form. In
either case, the purpose of the sharing is to provide advertisements about
goods and services that may be of interest to you, analyzing and improving the
effectiveness of ads and e-mails, and improving and enhancing our site and its
content.
To learn more about interest-based advertising
and your privacy, including opting out of such advertising, visit our partner's
sites.
COLLECTION OF CHILDREN'S PERSONAL INFORMATION
We are committed to protecting the
privacy of children. We do not knowingly or intentionally collect personal information
online from children under the age of 13.
CONCERNS ABOUT THE PRIVACY OR SECURITY OF YOUR
PERSONAL INFORMATION and Data
Please contact our Privacy Manager
to report a known or suspected privacy or security breach or to submit privacy
or security-related questions or complaints. After receiving your inquiry, we
will respond within five business days. You may contact us in the following
ways:
·
Send
a letter with your inquiry and current contact information to:
Angel Computer Services c/o Christopher Byers
Attn:
Customer Care/Privacy
314
Washington Street
Hopwood,
PA 15445
PRIVACY POLICY CHANGES
As Angel Computer Services continues
to improve the services, products and the features we provide, this policy is
subject to change. We will post significant changes to this Policy here and/or
in other formats for you to review. If we change our information practices or
this Privacy Policy in such a way that your personal information may be used or
shared in a manner not described in the Privacy Policy at the time you provided
it, we will give you the opportunity to opt-out of having your information used
or shared in that new manner.
The remaining changes relate to
typographical, grammatical and other non-substantive items.
Last revision date: 01/29/2011
Reviewed By: ___________________________________